Política de envío

Orders placed before 4:00 PM (UK time) are dispatched the same working day.
Orders placed after 4:00 PM on Friday will be dispatched on Monday, with delivery on Tuesday.
Every order undergoes a strict quality inspection to ensure it meets Pamoni’s premium standards before leaving our warehouse.

UK: Typically next working day for orders placed before 4:00 PM.
International: Delivery times vary by country. Shipping charges and estimated times are automatically calculated at checkout.
Orders are delivered by trusted couriers: Royal Mail, Hermes, DPD, UPS (UK); Royal Mail, DHL, DPD, OCS (International).

Please note: delivery times are indicative and subject to courier schedules. Tracking information will be emailed once your order is dispatched.

Shipping costs are calculated at checkout based on destination, parcel weight, and courier selection.
Optional insurance or signature services are available for high-value orders.
UK retail customers can process returns quickly via our Royal Mail Returns Portal. Customers can print a return label or use a QR code and drop their parcel at a Post Office, parcel locker, or other designated point..

We ship globally to most countries. Please ensure your shipping address is complete and accurate.
Customers are responsible for any customs duties, import taxes, or additional fees imposed by their country.
If your country is not listed during checkout, contact us prior to purchase.

Tracking information is provided for all shipments.
Once the courier has accepted the parcel, liability for the item is with the courier or the customer until delivery is confirmed. This ensures protection in cases of loss or mishandling during transit.
We recommend using recorded delivery or optional courier insurance for high-value or international orders. Pamoni is not liable for loss or damage during transit unless optional insurance is purchased.